Telehealth Support Center

Advancing lower-cost care models

Multi-tiered, high performing technology Support Center
Inbound & Outbound communication
Biomed & IT Device Asset Management

    • Education & support specific for Agency’s clinical staff on use of technology for video visits, smart exams & digital interactions with patients
    • Logging into Virtual Video visits/Smart Exams
    • Ensure are able to use biomed devices & technology effectively
    • Training and support of patient/family in the use of home biomed monitoring devices & device applications (vitals, alerts, falls, PERS)
    • Navigating online scheduling and prescription renewal
    •  Perform remote patient monitoring
    • Mobile & Bio-medical device support
    • Mobile & Biomed device lifecycle management
    • Physician notification management
    • Proactive Telehealth setup support – patient “test” of devices and setup
    • Leverage the Center’s Just-In-Time support to contact patients daily with Short duration episodes

Unity Offerings for Home Health, Hospice, Skilled Nursing

Dedicated support, 100% U.S. based workforce, for home health, hospice, skilled nursing facilities, Care Delivery Organizations (CDOs), in-patient rehabilitation, and physician practices.


Increase reimbursement for Virtual services

Help patients avoid unnecessary ER visits

Ensure continuity of care

Increase patient/family autonomy

Are You Ready to Take Your Organization to the Next Level?