Clinician / Provider Experience
Unity is a rare and unique health IT company with one purpose – to be a lifeline for clinicians and patients in their use of technology
Unity’s HospitalBPO business unit provides technology, EHR, Patient & telehealth services, bolstered by dynamic health-centric automation and collaboration platforms & tools that enable hospitals, physician practices and health networks to perform at the highest levels.
Physicians require a high level of competency in their work. Not only are they held to significant quality and safety standards, they expect the same level of competency of those around them and those who work with them. So when they encounter interruptions to their work with technology and application issues, they frequently reach their patience threshold and often boiling point. A Clinical help desk should be acutely aware of this. With our trained team of Epic and technical experts, UnityBPO works hand in hand to resolve high stress interactions by applying our unique level of “therapeutic” customer service. How our model and support has reduced Provider and Clinician Pressure:
Unity’s CareBPO business unit provides technology, EHR, Patient & telehealth services, bolstered by dynamic health-centric automation and collaboration platforms & tools that enable home health, hospice and skilled nursing agencies to perform at the highest levels.
With an emphasis on care, CareBPO provides the technology infrastructure and support necessary to enhance the patient experience. We optimize use of technology, EHR and clinical applications with dedicated 24/7/365 support for home health, hospice, and skilled nursing facilities that enable healthcare teams to work together to deliver excellence. Our Clinician Services, Clinical Monitoring Services, Patient Services, and Healthcare Business Intelligence and Analytics services are designed to align with your unique clinical environment. Our end-to-end, turnkey workflow automation solutions create new efficiencies that save you time and money.