UnityWithinTM

Automate Workflow Accelerate Efficiencies

The UnityWithin Platform brings efficiencies, automation, interoperability and collaboration to the enterprise.

Solution built for Healthcare Organizations
MSP Model; multi-tenant domain separation
Based on industry best practice
Clinical / patient centric workflows
Extensive performance dashboards
Speed to value

Empowering the Back Office
Clinician / employee onboarding
IT Asset Management (ITAM) Request
HR workflows
Cash posting workflow
Payor credentialing & contracting

Improving the Clinician / Patient Experience
Automated Request routing Workflows
EHR Physician File updates
lD & Access Management
Office Informatics
EHR system changes & enhancements
Extensive EHR knowledge base

Comprehensive IT Service Management
ITIL / ITSM lifecycle – service catalog
Self-Service Portal​ / auto password reset
Infrastructure / Asset Lifecycle Management​
Core Integrations with IaaS Tools / Technology

Driving Remarkable Customer Experience

Deliver personalized experiences on the channel of your customers’ choice while seamlessly consolidating business communications on one platform

Build on AWS – suite of cloud services:
For Enterprise communication
For Enterprise collaboration
For Patient / Provider Engagement

AI powered real time contextual journey
Social
Workforce Mgmt
Sales Mgmt
Integration / Apps

Clinical / Patient – OmniChanel
Inbound / Outbound
Email, SMS, Chat, Text, Co-Browse, Personal Interaction
Telehealth
Attributes
Sentiment Mining
Self Directed / Service
Extensive Performance Dashboards and Analytics
Workforce Everything
LOE Forecasting

Unified Communications – Omnichannel – Integrations

Are You Ready to Take Your Organization to the Next Level?