UnityBPO Elevates Customer Experiences with Genesys Cloud for Proactive, Modern Service on Any Channel

Leading health IT services provider moves contact center to the cloud to enable a premier experience for health providers, clinicians and patients SAN FRANCISCO and ALBUQUERQUE, N.M., July 14, 2020 /PRNewswire/ — Across the United States, UnityBPO supports clinicians in their use of technology, clinical applications, and EHRs and assists patients in the digital management of their healthcare. UnityBPO is a rare health IT services provider with one purpose … Read More

UnityBPO Selects IGEL OS-Powered Endpoints to Deliver Remote Desktop Support for Healthcare Customers

Concurrent and Seamless Access Provided to All Market Leading VDI Platforms SAN FRANCISCO, March 12, 2020 – IGEL, provider of the next-gen edge OS for cloud workspaces, today announced that UnityBPO, an HIT managed service provider specializing in the USA healthcare sector, is using IGEL OS-powered endpoints to provide secure connections to various virtual desktop infrastructure (VDI) platforms as part … Read More

The National Observer: Thursday, March 26, 2020

More companies close their doors, and massive developments are called off, but the coronavirus pandemic has business owners pitching in to support each other in new ways, as well. Also breaking overnight: The Senate approved the $2 trillion stimulus package intended to restart the economy. Here’s what you need to know to start your Thursday. UnityBPO similarly has seen its … Read More

CNM Offers Frontline IT Workers Micro-credential Training to Help Support COVID-19 Fight

CNM is finding creative ways to help in the fight against COVID-19 and one of the newest is a partnership between CNM Ingenuity and UnityBPO, a local Albuquerque IT company that provides essential support to hospitals, long-term care facilities, and patients across the country. Over the coming weeks, UnityBPO supervisors and analysts will go through CNM-designed micro-credential trainings to help … Read More

Press Release: UnityBPO Develops a Time-Tracking System in UnityWithin for Our Clients during the Novel Coronavirus Pandemic

UnityBPO, a provider of healthcare IT services, today announced the design and deployment of a web-based application they created for the use of Unity clients to track time spent on activities related to the novel coronavirus. With this application, Unity’s clients will be able to discern patterns in the time spent treating COVID-19 as well as be able to document … Read More