Patient Contact Center
Driving patients to embrace digital health
24/7/365 Patient Portal & IT Contact Center – Omni-channel (Chat, Text, Call, Remote-in)
- Troubleshoot & resolve Portal & IT issues
- Handle site navigation questions
- Facilitate credit card payments from patients
- Facilitate RX, Appointments, Labs
- Leverage every interaction as a training & adoption moment
- Track and report on patient interactions
Unity Offerings for Hospitals, Health Systems and Physician Practices.
Dedicated 24/7/365 support, 100% U.S. based workforce, for inpatient hospitals and integrated health networks.