Collaboration Platform
Improving the customer journey through personalized collaboration
Turnkey AWS / AI powered, omni-channel solution providing healthcare systems a seamless customer journey:
- For providers
- For patients
- Sentiment mining
- Enterprise Collaboration
- Enterprise Communication
- Inbound / outbound
- Social media
- Self service
- Forecasting
Outcomes
Reduce call volume by over 20%
Improved first call resolution
Extensive Analytics
