Clinical Contact Center
Driving clinical issues to the lowest cost / fastest resolution
High-Performing, Multi-Tiered, Technical & Clinical 24/27/365 Contact Service Center Providing EHR & application support:
- How to Support
- Navigate Workflows
- In-basket
- Add / Remove
- Charting Assistance
- Charges
- Account Access
- Admit/discharge/transfer
- Module issues
Outcomes
![](https://unity777.wpengine.com/wp-content/uploads/2020/05/Asset-3-150x150.png)
Reduce IT Support Cost by 25%-30%
![](https://unity777.wpengine.com/wp-content/uploads/2020/05/Asset-3-150x150.png)
Reduce Call Volume by Over 20%
![](https://unity777.wpengine.com/wp-content/uploads/2020/05/Asset-3-150x150.png)
Reduce Clinician Wait Times
![](https://unity777.wpengine.com/wp-content/uploads/2020/05/Asset-1-150x150.png)