CareBPO Clinician Experience
With an emphasis on care, CareBPO provides the technology infrastructure and support necessary to enhance the patient experience. We optimize use of EHR and clinical applications with dedicated 24/7/365 support for home health, hospice, skilled nursing facilities, Care Delivery Organizations (CDOs), in-patient rehabilitation, and physician practices that enable healthcare teams to work together to deliver excellence. Our Clinician Services, Clinical Monitoring Services, Patient Services, and Healthcare Business Intelligence and Analytics services are designed to align with your unique clinical environment. CareBPO's end-to-end, turnkey and specific solutions create new efficiencies that save you time and money
In general, technology systems, due to the complexity of most programs, are not regarded as “user friendly” nor are they intuitive. They are innately rather difficult to navigate and require that the user has had in-depth training. Users require specialized support in order to achieve the success with the program. Not only is UnityBPO prepared to provide such training and support but also is available 24 hours a day to troubleshoot any issues encountered by the users. The availability and quick response to requests for assistance are critical to achieving an effective and efficient outcome.
Healthcare leaders have been implementing process improvement models in order to reduce friction and streamline experience for clinicians and providers. While these models reduce waste, they can also leave a gap between design processes and technology, breaking the connection between humans and their technology. Organizations must close that gap between efficiency and empathy so that people thrive.