Jobs

Bound together by our diverse talent and uncompromising values, we at UnityBPO choose to work with clinicians, providers, healthcare administrators, and healthcare insurance plan members across the country.  We work in critical, complex environments that dramatically affect the lives of our employees, families, friends, and neighbors.

We deliver world-class digital healthcare solutions and help patients navigate access to healthcare and insurance plan information. We believe technology can be cost-efficient, reliable, and useful to the people who need these tools to heal their patients. And we support patients and their families who need digital health tools and plan information to reduce risks and achieve better health outcomes.

We believe we are the best company at understanding how to humanize technology, and we hire people who live this belief. We hire people who have the maturity, empathy, experience, and sense of responsibility that is essential to our clients. If you believe you can contribute to the success of our business and share our commitment to achieving our goals, then find out what it means to be a part of our team.

We as concierges are committed to quality and unparalleled customer services in all aspects of our business. As part of the Unity team, we hope you will discover that the pursuit of excellence is a rewarding aspect of your career here.

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Training Philosophy

By providing our employees with foundational knowledge (ethics, values, mission, and business priorities) combined with technical and EHR knowledge, they can advance within their own career path and ultimately to other career paths. UnityBPO embraces a supportive environment designed to encourage all employees to pursue their career objectives through annual career goal planning.

We also provide a variety of training opportunities to keep your knowledge and skills up to date.

On-site & Virtual Learning
Unity offers comprehensive curricula delivered by our own subject matter experts. Topics cover a variety of key company functions including Leadership and Soft Skills as well as critical skills needed throughout your career.

Certification Opportunities
We also offer formal programs to help employees prepare for certifications including Epic and HCHB as well as technical certifications.

Community Commitment

One thing that sets UnityBPO apart is our commitment to fulfillment—fulfillment in not only a work sense, but also in a personal sense. UnityBPO employees believe in fulfillment as a lifestyle—we know that compensation is more than just a paycheck.

UnityBPO is proud to support the philanthropic initiatives of the clients and communities we serve, both financially and through participation in various events. By supporting our hospital clients’ foundations, we contribute to the transformation of the nation’s hospitals through research, education, and patient care programs—from cancer research to capital funding for cardiac care facilities.

Some of our community partners include Special Olympics, Wounded Warrior, Heading Home, and Healthcare for the Homeless.

The Harris Family Foundation

Unity’s founder, board member, and Chief Strategist Keith Harris started the Harris Family Foundation in 2023. The foundation exists to bring light into darkness, preserve dignity, and elevate lives. We are a new kind of organization—a purpose-driven hybrid model combining deep humanitarian mission with entrepreneurial innovation. Unity’s non-profit arm supports families of children with special needs and delivers trauma healing programs for veterans, firefighters, and law enforcement officers.   

Career Development

We know UnityBPO needs highly skilled employees to meet the challenges of a growing company as well as a rapidly changing healthcare environment. To meet these challenges, we offer a formal skills-based Career Development Program and tuition assistance. We also provide specialized training in EHR systems, clinical workflows, medical terminology, and multiple technology tools and systems.

Your ambitions and goals are important to us, so we help you build your knowledge base and meet your educational goals. As a strategic partner to large healthcare clients, we will work diligently to provide you with an exceptional experience, continued training, and competitive benefits.

Diversity and Inclusion

The need for healthcare doesn’t discriminate and neither do we. At UnityBPO, we strive to create an environment that makes everyone feel welcome, regardless of race, ethnicity, gender, age, sexual orientation, religious beliefs, veteran status, disability, or other attribute.

We believe diversity makes us a strong team. We value new ideas and viewpoints. Great minds don't always think alike. Sometimes ideas and opinions differ, but collaboration is key to our success.

Benefit Programs

UnityBPO offers a comprehensive benefit program which includes:

  • Competitive salaries for regional and market conditions
  • Pay for Performance program
  • Health & Wellness programs for medical, dental, and vision
  • Retirement 401(k) Plan with company matching, pre-tax contributions, and investment options to help you
  • Time Away — Paid time off (PTO) and holidays
  • Flexible Spending accounts — both medical and dependent care
  • Educational Tuition Assistance